At Ocean Escapes, your privacy isn’t just a checkbox - it’s a promise. We're not in the business of collecting your data for sport. We’re in the business of creating unforgettable experiences on the open sea, not sneaky spreadsheets in the back office.

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This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us, whether you’re booking a boat trip, sending an enquiry, or simply having a nose around our website.

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1. Who We Are

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We are Ocean Escapes, based in Cork, Ireland, delivering immersive marine and outdoor experiences around Cork Harbour and beyond. If you have any questions about your data or this policy, you can reach us at:

Email: info@oceanescapes.ie

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2. What Information We Collect

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We only collect the bits we need to keep things shipshape. That includes:

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Personal Information

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• Your name

• Email address

• Phone number

• Billing and payment details

• Booking preferences or special requests (e.g. dietary, accessibility)

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Technical Information

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• IP address

• Browser type

• Device information

• Pages visited on our site

• Cookies (not the chocolate chip kind...we wish)

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3. How We Use Your Information

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We use your data to:

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• Manage bookings and provide the services you’ve asked for

• Contact you about trip updates, weather warnings, or boarding details

• Send you the occasional newsletter or promotional offer (if you’ve opted in)

• Improve our website and customer experience

• Comply with legal obligations (boring but necessary)

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In short: we use your data to make sure your trip goes off without a hitch—and maybe entice you back with another glorious day on the water.

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4. Marketing and Communications

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We’ll never bombard you. We send marketing emails only if:

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• You’ve explicitly signed up for them

• You’ve booked with us before and didn’t opt out (we assume you like us)

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You can unsubscribe anytime by clicking the link in our emails or contacting us directly. No hard feelings.

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5. Sharing Your Information

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We don’t sell your data. Full stop.

We may, however, share it with:

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• Payment processors (e.g. Stripe or Bookeo)

• Email platforms (e.g. Mailchimp) for newsletters

• Third-party partners only if relevant to your trip (e.g. hotel or restaurant bookings you’ve chosen to include)

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Everyone we work with must meet our data protection standards. We keep our crew tight and trusted.

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6. How We Store Your Data

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We store your data securely using industry-standard protections, including encrypted servers and access controls. Your booking data is stored only as long as legally required or until it’s no longer needed, whichever is longer.

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7. Your Rights

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As a data subject under the GDPR, you have rights, including:

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• Access to your data

• Correction of incorrect or incomplete data

• Erasure (“the right to be forgotten”)

• Restriction of processing

• Data portability

• Objection to direct marketing

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To exercise any of these, drop us an email: info@oceanescapes.ie

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8. Cookies

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We use cookies to improve your experience on our website. Think of them as tiny digital lifejackets—they help us keep things smooth and afloat.

You can control your cookie settings in your browser.

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9. Changes to This Policy

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Like tides and winds, this policy may occasionally shift. We’ll post any changes here. If the changes are significant, we’ll notify you by email.

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10. Complaints

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If you're unhappy with how we've handled your data, we’d like to fix that. You can also contact the Data Protection Commission in Ireland at www.dataprotection.ie.